Privacy Policy

Utilitas Solutions Ltd Privacy Policy

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of Data Protection regulations, the data controller is Netiv Consulting Ltd t/a Utilitas Solutions Ltd, a company registered in England and Wales under number 05178510, whose registered address is Aspect House, 4 Ulley Road Ashford Kent. TN25 9HT.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms, or given to us verbally. This includes information provided at the time of agreeing to utilise any of our services or requesting further services.

• Details of contracts you enter into with us, including contact details of individuals which you provide at the time of entering into a contract with us.

• Records of any correspondence we have with you.

• Records of telephone conversations which may be recorded with your prior consent.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use, the purposes for which we use them and how to remove them see our Cookies policy.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

• To enable us to process supply contracts on your behalf.

• To provide you with information, or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

• To carry out our obligations arising from any contracts entered into between you and us.

• To notify you about changes to our service.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please e-mail data@utilitas-solutions.co.uk

Disclosure of your information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties for the purpose of obtaining prices, entering into supply agreements on your behalf, assisting you in the maintenance of your supply agreements.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can also exercise the right at any time by contacting us at data@utilitas-solutions.co.uk.

Our site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. This is a free of charge service, and data must be provided to you within one month of your request.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on our website and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to data@utilitas-solutions.co.uk